Privacy Policy

This Privacy Policy explains how Silver Balls ("we", "us", "our") collects, uses, and protects personal information in accordance with the New Zealand Privacy Act 2020.

1. Who We Are

Silver Balls is a free social casino entertainment platform operated from Auckland, New Zealand. We do not offer real money gambling services. Level 8, 139 Quay Street, Auckland CBD, Auckland 1010, New Zealand. Email: [email protected]

2. Information We Collect

We may collect the following types of information:

• Usage data (pages visited, time on site, browser type)
• Contact information if you submit our contact form (name, email, message)
• Cookie data (see our Cookie Policy)
• Age verification data (stored in session only, not retained)

3. How We Use Your Information

• To improve our platform and user experience
• To respond to contact form enquiries
• To ensure compliance with age restrictions
• To analyse site performance via analytics tools

4. No Financial Data

Silver Balls does not process any financial transactions. We do not collect payment card details, bank information, or any financial credentials. No real money is used on this platform.

5. Cookies

We use cookies for functionality and analytics. You can manage cookie preferences via our Cookie Policy.

6. Third-Party Services

We may use third-party analytics services that collect anonymised usage data. We do not sell your personal information to third parties.

7. Your Rights (NZ Privacy Act 2020)

• Right to access the personal information we hold about you
• Right to request correction of inaccurate information
• Right to complain to the Office of the Privacy Commissioner

8. Data Retention

Contact form data is retained for up to 12 months for support purposes. Session and cookie data expires according to browser settings.

9. Contact

For any privacy-related enquiries, contact us at: [email protected]